Terms of Service
These terms govern the use of the Luviamo service (the “Service”). The Service is provided by Sunrise Software Oy (Business ID 3588983-1, the “Provider”). By using the Service, you accept these terms.
1. Service description
Luviamo is a subscription-based marketing lifecycle platform: ideation, planning, content creation, publishing, and analytics. The Service may include AI-assisted content creation and integrations with third-party services (including Google Analytics 4, Google Ads, Facebook, and Instagram).
2. Account and registration
Using the Service requires creating an account. You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity under your account. Report any suspected misuse without delay.
3. Subscription, pricing, and payments
- The Service is subscription-based. New accounts are offered a 14-day free trial.
- Current prices are shown on the pricing page at luviamo.app. Current monthly prices: Solo €49, Team €149, Business €249 (VAT 0%).
- Payments are processed by Stripe. The subscription is billed per the selected period and renews automatically until cancelled.
- You may cancel at any time; the subscription ends at the close of the current billing period. Fees already paid are generally non-refundable unless mandatory law requires otherwise.
4. Acceptable use
You agree to use the Service lawfully and in good faith. You must not:
- use the Service for unlawful, misleading, or infringing content, or for spam;
- attempt to breach the Service’s security, overload it unreasonably, or circumvent usage limits;
- use the Service in a way that violates the terms of the integrated third-party services (Google, Meta).
5. Third-party integrations
By connecting your Google or Meta accounts, you authorize the Service to process data as described (see the Privacy Policy). These services are also subject to their own terms. The Provider is not responsible for the availability or changes of third-party services.
6. Intellectual property and content
The Service, its software, and trademarks are the property of the Provider. Content you create remains yours. You grant the Provider a limited right to process your content solely to provide the Service (e.g., storage, publishing to the channels you select).
7. AI-assisted content
The Service may generate suggestions using AI. You review and approve content before publishing and are responsible for what you publish. The Provider does not warrant the accuracy or fitness for a particular purpose of AI-generated content.
8. Service availability
We aim to keep the Service continuously available but do not guarantee uninterrupted operation. The Service is provided “as is.” We may perform maintenance and updates that temporarily affect availability.
9. Limitation of liability
The Provider is not liable for indirect or consequential damages. To the extent permitted by mandatory law, the Provider’s total liability is limited to the amount you paid for the Service during the six (6) months preceding the event giving rise to the claim.
10. Termination
You may stop using the Service and delete your account at any time. We may restrict or terminate access if these terms are materially breached. On account deletion, data is handled in accordance with the Privacy Policy.
11. Changes to these terms
We may update these terms. Material changes will be communicated within a reasonable time. Continued use after changes constitutes acceptance of the updated terms.
12. Governing law and disputes
These terms are governed by the laws of Finland. Disputes are primarily resolved through negotiation. Consumers have the right to bring a dispute before the Consumer Disputes Board. Other disputes are resolved by the district court of the Provider’s domicile.